Q. What do I need to know about purchasing a headstone?

Answer: The most important thing to know is the rules and regulations of the cemetery where you will place the headstone. Each and every cemetery is different. Call a Proper Placement Headstone representative to coordinate making a knowledgeable decision.
Q. How long does it take to complete a headstone?

Answer: PPH offers a 3 to 5 day ‘Rush Order’ service. However, to avoid such an order, if you order a stone which is in our catalog you can have it within 4-6 weeks. To order and have a stone cut at the quarry the turnaround time is approximately 90 days. When you order specifically colored stones (usually imported) it takes about 4 to 5 months. (These times are only estimates and vary with location and cost.)
Q. What is the difference between an at-need and a pre-need headstone?

Answer: An at-need headstone is purchased at the time of a person's death. A pre-need headstone is purchased when one or both of the persons on the headstone are still living.
Q. What are the headstone design limitations?

Answer: Most headstone service companies can do pretty much anything you want. The only limitation is the size of the headstone, and that is determined by your cemetery.
Q. Can I have a picture laser etched onto my marker or headstone?

Answer: Yes! Proper Placement Headstones offers some of the highest quality etching in California.
Q. Can headstones be used for pets?

Answer: Sure, the same basics of memorializing a person can be applied to your pet.
Q. The cemetery said that I must buy my headstone from them. Is this true?

Answer: No. If you have been told that, you can file a complaint online with the Federal Trade Commission.
Q. How large can the lettering be on the memorial we order?

Answer: Often the family name on memorials is in a larger font - 2.5 to 3 inches. First names and dates are usually in a smaller font. Of course, it depends on the size of the headstone. Proper Placement Headstones always suggest that families see samples of the headstone they order just to be sure.
Q. Does the cemetery have to accept a headstone purchased from an outside vendor?

Answer: Yes, as long as the headstone meets their specifications.
Q. Does the cemetery install my headstone or marker?

Answer: In most cases, the cemetery will install the headstone for a fee. This can also be done by your local headstone services company.
Q. My family has so many different ideas about what the headstone should look like, what should we do?

Answer: Contact a Proper Placement Headstone representative today! We help families everyday best decide the headstone which captures their thoughts.
Q. Can I save some money and install my headstone or marker myself?

Answer: Maybe but it is not recommended. Do yourself a favor and use a professional monument installer do the installation of your headstone.
Q. How much does it cost to ship a marker or a headstone?

Answer: Headstones are very heavy and so they are therefore expensive to ship. Your best bet to keep your expenses down is to buy a headstone in your local area.
Q. Can the cemetery charge me an installation fee if I purchase a headstone from an outside source?

Answer: You should not be penalized for purchasing from a headstone services company. If the cemetery charges an installation fee for a headstone purchased from an outside source, they must also charge an installation fee if the headstone is purchased from them.